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Frequently asked questions about our services and devices

Browse complete answers about ordering medical devices, the full warranty, free installation and on-site training, and payment and instalment options.

You can request a quote for devices directly on the "Request a quote" page by filling in the cart form, or send the list of devices you need by e-mail or WhatsApp, and one of our medical equipment consultants will contact you to prepare an official, tailored quote.

Yes, our services include supplying and installing the devices completely free at your center or clinic, with full hands-on training for the specialists on operating and programming the different medical devices, so they are used correctly and safely.

All the main rehabilitation and physiotherapy devices come with a full parts and maintenance warranty for two years (24 months) from the delivery date, with technical support and quick regular maintenance visits so your clinic keeps working without interruption.

Yes, Rehab Care offers safe and fast shipping of medical supplies and devices to all cities and governorates of Saudi Arabia, with shipping companies specialised in moving sensitive medical equipment.

Yes, we support flexible payment and instalments for our customers through our official partnership with Tabby and Tamara, so you can split the cost of your purchases into easy, interest-free payments.

You can contact the certified technical support and maintenance department directly by phone or WhatsApp, and a specialised medical maintenance engineer will schedule an inspection visit and provide on-site support as soon as possible.

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